Do you want to attract new customers and identify new sales opportunities by engaging with customers when selling on the telephone?
Our Telesales Training Course will provide you with a toolkit that will help you to find new leads, win more business and sell successfully over the phone.
This Telesales Skills training course is delivered as a scheduled open online training course or in-house just for your business. We deliver the course as a face to face course and a live virtual online course.
This telesales training course will provide the skills and structure to maximize conversions rates of sales calls and help reduce barriers and resistance that staff might face when selling over the telephone.
By attending this Telesales Skills Training Course you will:
Here's what we cover in our Telesales Skills Training Course:
Opening the Call and Engaging the Customer
Sound More Human and Less Like a Robot
Using the Right Language
Establishing the Customers Needs and Interest
Presenting Products and Services
Closing and Winning the Sale
This telesales training course is for anyone who is looking for more confidence or ideas when selling to customers over the phone.
If you want to:
Then this telesales course is for you.
The course is suitable for people of all levels and in all roles and industries.
A 1 day online live virtual training course with one of our highly experienced sales skills trainers. You also get:
A 1 day training course with one of our highly experienced trainers at your location or online. You also get
We look at how best to approach calling a potential customer that you have never spoken to before. This includes tips for 'getting past the gatekeeper' and quickly engaging your potential buyer.
While the skills can be used in a hard sell approach, we focus more on a consultative/conversational approach that we believe yields better results.
No. If part of your role is picking up the phone to sell to customers then you will find this course beneficial.
Yes. We have lots of articles about sales and selling in the sales and selling section of our blog.
Our Online Telesales course is an interactive live virtual course. The content remains the same but the delivery and approach has been re-imagined for the virtual environment. Our online training courses are delivered by Zoom.
We can also deliver this Telesales course just for your organisation. We can do this in-person at your office or a location of your choice or as a live virtual training course. We can deliver this via Zoom, Teams, Webex or any other platform that you are currently using and comfortable with.
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