Disciplinary and Grievance Training Course

Course Aims

This Disciplinary and Grievance Training Course will provide those that attend with the skills and approaches needed to manage disciplinary and grievance issues effectively.

It seems today that the rules surrounding disciplinary and grievance in the workplace have many grey areas. It’s reported that businesses apply the rules in different ways or even inconsistencies in the procedure in one business is commonplace.

People are becoming much more aware of what their rights are meaning if an employer does have to discipline a member of staff they have to get it absolutely right. Get it wrong and you have to leave yourself open to employment tribunals and a whole host of other things.

Businesses have to stick to quite strict guidelines when it comes to dealing with disciplinary. Larger organisations tend to have Human Resources or Personnel departments who will apply and provide guidance on these policies. No matter how big or small the business, the rules have to be followed.

Gone are the days when someone can be ‘sacked on the spot’. Businesses to need to prove that they have given an employee every opportunity to improve their work, unless of course it’s an act of gross misconduct.

Course Objectives

By attending this Disciplinary Training Course you will:

• Have a full understanding of disciplinary and grievance processes and how you can use these to manage under-performance
• Understand how to have difficult conversations with team members who are under-performing, have high sickness levels and who have lodged grievances against people or processes.
• Be able to investigate disciplinary issues and grievances
• Know how to set clear performance objectives and performance improvement plans

Course Content

Here is what we cover in this Disciplinary and Grievance training course:

What is Managing Performance?

• Why is the purpose of the disciplinary and grievance procedures?
• Why do we need to get it right?

Why do people under-perform?

• What is under performance?
• Capability and Conduct
• How to deal with the above

The process

• Disciplinary and Grievance procedures
• What to do and what to take into account
• Conduct, Misconduct and Gross Misconduct
• Sanctions and dismissal

Disciplinary Meetings

• Using questioning to understand the background
• Building a clear action plan and set clear objectives
• Holding difficult conversations

Skills Practice

• Simulated discussions based on today’s subjects

Who Should Attend our Disciplinary and Grievance Training Course?

This disciplinary and grievance training course is for anyone who needs to manage or take part in these processes in their business.

If you want to:

• Know how to use the disciplinary and grievance processes with confidence
• Understand what you can and can't do within the processes
• Understand what your business and individual responsibilities are when using these processes
• Ensure the disciplinary and grievance processes do what they are supposed to do
• Have better performance based conversations
• Have more confidence when dealing with performance issues

Then this disciplinary and grievance course is for you.

The course is suitable for people of all levels and in all roles and industries.

Online Training Courses

A 1 day online live virtual training course with one of our highly experienced disciplinary and grievance trainers. You also get:

• A highly interactive online experience
• Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer
• A digital copy of the course materials from the course
• A digital course certificate

In-Person & Online In-House

A 1 day training course with one of our highly experienced trainers at your location or online. You also get

• Course materials for each delegate to take away
• A course certificate
• Reporting on delegate evaluation
• Access to MyRevolution Learning to retain access to your materials and stay in touch with your trainer

No. It is the leader or managers responsibility to manage most of the process in the organisation, so it is the manager who needs the greater understanding of the policy and process. HR should be uses as a backup or when things more into the latter part of the process.

A little. The course is more focused on the practical tools of managing the process rather than the law. This is where your HR team can support you.

If you book onto a scheduled open course, you are more than welcome to have your policies and process at hand and look at how the skills and approaches fit into this. If we are running an in-house course for you, we will ask for these as part of our initial conversations so we can bring your policy and processes into the workshop.

Yes. We have lots of articles about managing performance in the managing performance section of our blog.