Blog

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17th September 2021
11 Ways to Create Raving Fans and Why You Need Them

In this post, we look at 11 ways to create raving fans for your business. What's a raving fan? Read on to find out what a raving fan is and how your business can benefit from having them.

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11th July 2021
The Importance of Customer Service to Any Business

Does your organisation understand the importance of customer service? In this post, we look at the importance of customer service in any business and share some tips on how to deliver good customer service to customers.

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2nd June 2014
4 Tips for Live Chat Support Best Practice

Here are 4 tips for live chat support best practice. These tips are from our Live Chat Support Training Course. We hope you find this quick read useful.

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23rd September 2013
Providing Good Customer Service Doesn't Have to Cost the Earth

Making changes to the way that you deliver customer service to improve the customer experience doesn't have to cost the earth. This post looks at an example from our customer service skills training course that shows you can make small changes that have a big impact.

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2nd June 2011
Why Customers are Always Right

In our customer service training course we often hear the term 'the customer is always right'. There is often an argument that this isn't always true. In this post we look at if customers are always right and, if they are, why.

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Our Approach

No PowerPoint
Yes, you read that right! We’ve removed PowerPoint from our face to face training courses.

Instead we opt for more creative ways to deliver course content and create more discussions in our courses.
Always Interactive
No matter how you attend your course, we will alway ensure it's interactive and engaging.

Our courses are designed specially for the delivery method to ensure we maximise the tools available.
Less Theory, More Practical
We don’t spend time on theory. We’ll introduce it but focus more attention on practical tools and ideas that you can actually take away and use.

We’ll provide the theory in your course materials to take away with you.
Clear Pricing
Our pricing is clear. You’ll see the exact price of our open training courses on our site where these are available.

We’ll quote an all-inclusive price for in-house and bespoke work. You won’t pay a cent more than we quote you.

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Revolution Learning and Development Ltd
3 Balkerne House, Balkerne Passage
Colchester
Essex, CO1 1PA, UK

015549779
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