Have you ever come across the term 'working in silos'? Yes, those things that you often see on farms, but the term is often used in business too. The Oxford English Dictionary describes silos as:
'A system, process, department, etc. that operates in isolation from others.'
This often happens. Teams in business focus solely on what they do, but not so much on what other teams too. The impact of this can be quite damaging. One team creates more work for another. Processes don't join up and more than one person doing the same task.
In the end, only one person really suffers - the client or the customer.
In businesses where cross team working is commonplace, things tend to run a lot smoother. Things get done quicker and there tends to be less conflict.
Team 1 doesn't clearly understand everything about team 2. Team 2 doesn't understand everything about team 1 or team 3. Team 1 definitely doesn't understand everything about team 3 and so on.
So, how can you improve cross-team working in your business? Here are some quick ideas:
Make sure this isn't all one way. Encourage other teams to do the same. The more you work at this the better things become.
The key is communication. The more you talk, the better you understand. The better you understand, the better the relationship.
If you would like to know more about teamwork and building high performing teams, take a look at our Building High Performing Teams Training Course